Welcome to jurst.shop.
These Terms of Service (“Terms”) govern your access to and use of the jurst.shop website, online store, products, content, functions, and related services.
Throughout these Terms:
“jurst.shop”, “we”, “us”, and “our” refer to the operator of jurst.shop.
“You”, “your”, “customer”, and “user” refer to any person who visits our website, creates an account, submits information, places an order, or otherwise uses our services.
“Website” refers to jurst.shop and its associated pages and features.
“Services” refers to the website, online shopping functions, products, customer support, and related services provided through jurst.shop.
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer and sell products to you.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and the policies incorporated into them, including our:
Privacy Policy
Return and Refund Policy
Shipping Policy
Contact Us page
Any product-specific or promotional conditions displayed on the website
Please read these Terms carefully before using our website.
If you do not agree to these Terms, you should not use our website or place an order.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, remedy, condition, warranty, or liability that cannot lawfully be excluded, restricted, or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable law.
Products supplied to consumers may come with guarantees that cannot be excluded under Australian law.
Depending on the circumstances, you may be entitled to a repair, replacement, refund, compensation, cancellation, or another remedy if a product:
Is faulty, defective, or unsafe
Is not of acceptable quality
Does not match its description, photograph, sample, or demonstration model
Is not fit for its normal purpose
Is not fit for a particular purpose that you communicated to us before purchasing
Does not perform as represented
Otherwise fails to meet an applicable consumer guarantee
Any limitation, exclusion, or disclaimer in these Terms applies only to the maximum extent permitted by law.
By using our website or placing an order, you confirm that:
You have the legal capacity to enter into a binding agreement
You are using the website for lawful purposes
The information you provide is accurate and complete
You are authorised to use the payment method submitted
You will comply with these Terms and applicable laws
If you are not legally able to enter into a binding agreement independently, you may use the website only with the involvement and permission of a parent or legal guardian.
Some website functions may allow you to create a customer account.
You are responsible for:
Providing accurate and current account information
Keeping your login credentials confidential
Using a secure password
Restricting access to your account and devices
Updating your contact and delivery information
Informing us promptly if you suspect unauthorised account access
You must not share your account with another person or use another person’s account without authorisation.
We may temporarily restrict or suspend an account where we reasonably believe that:
The account has been compromised
Fraudulent or unlawful activity has occurred
False or misleading information has been provided
The account is being used to interfere with our services
These Terms have been materially breached
Where reasonably possible, we will explain the reason for an account restriction.
We take reasonable steps to provide accurate product information, including descriptions, photographs, measurements, sizes, colours, materials, functions, and specifications.
However:
Colours may appear differently depending on device settings, lighting, and photography
Measurements may be approximate unless stated otherwise
Minor variations may occur between manufacturing batches
Product packaging may change without materially changing the product
Images may contain props or accessories that are not included
Product details may be updated by suppliers
Reasonable minor variations do not affect your rights where a product is materially different from its description, representation, sample, or intended purpose.
You should review the product page carefully before ordering.
Questions about a product may be sent to info@jurst.shop before purchase.
You are responsible for reviewing and following:
Product instructions
Safety warnings
Age recommendations
Care instructions
Storage requirements
Compatibility information
Manufacturer guidance
You must not use a product in an unlawful, unsafe, or unintended manner.
Product information on our website is not a substitute for medical, legal, technical, financial, or other professional advice.
Nothing in this section limits our responsibility for a product that is unsafe, defective, incorrectly described, or otherwise fails to meet an applicable consumer guarantee.
All products are subject to availability.
Adding a product to your cart does not reserve it or guarantee that it will remain available.
We may reasonably limit purchase quantities because of:
Limited stock
Supplier restrictions
Promotional limits
Suspected fraudulent activity
Unauthorised resale activity
Technical or pricing errors
Legal or delivery restrictions
If a product becomes unavailable after you place an order, we may:
Refund the unavailable product
Offer an alternative product with your agreement
Provide a revised fulfilment estimate with your agreement
Cancel the affected part of the order
We will not substitute a materially different product without your consent.
Prices will be displayed in the currency shown on the website or during checkout.
Where prices are displayed in Australian dollars, they may be identified as AUD or A$.
The final amount payable will be shown before you submit your order.
Prices may change before an order is accepted. A later price change will not ordinarily affect an order that we have already accepted.
Promotional prices may apply only:
During the advertised period
While stock remains available
To specified products
Where stated eligibility conditions are satisfied
Applicable taxes collected by us will be displayed during checkout where reasonably possible.
Depending on the delivery destination and fulfilment method, an order may be subject to:
Import duties
Customs charges
Brokerage fees
Local taxes
Government charges
Where such amounts are not collected during checkout, they may be charged directly by customs authorities, carriers, or other third parties.
Unless otherwise stated or required by law, customers are responsible for destination-country duties and taxes that are not collected at checkout.
Submitting an order is an offer to purchase the selected products under these Terms.
After submitting an order, you may receive an automated acknowledgement or confirmation email. This confirms that we received your order but does not necessarily mean that the order has been accepted.
An order is accepted when we:
Confirm that it has been approved for fulfilment
Dispatch the order
Otherwise expressly confirm acceptance
Before accepting an order, we may conduct reasonable:
Payment checks
Address checks
Identity verification
Fraud-prevention checks
Product availability checks
Delivery eligibility checks
If we cannot accept an order, we will notify you and refund any amount paid for the affected products.
Before submitting an order, you are responsible for checking:
Product selection
Quantity
Size
Colour
Variation
Billing address
Delivery address
Email address
Telephone number
Payment information
Contact us promptly at info@jurst.shop if you discover an error.
We will make reasonable efforts to update an order before fulfilment begins, but changes cannot be guaranteed after the order has entered processing or shipping.
You may request an order change or cancellation by contacting us as soon as possible.
Please include:
Your full name
Your order number
The email address used for the order
The requested change
A cancellation or change cannot be guaranteed after an order has entered processing, fulfilment, or shipping.
If an order has already been dispatched, you may need to wait for delivery and request a return under our Return and Refund Policy.
Nothing in this section limits any cancellation right or remedy available under applicable law.
We may refuse or cancel an order where reasonably necessary because:
A product is unavailable
Payment cannot be authorised or verified
Fraudulent or unauthorised activity is suspected
The delivery address is incomplete or unsupported
An obvious pricing or listing error occurred
The order exceeds a stated quantity restriction
Accepting the order would breach applicable law
The order materially breaches these Terms
A technical failure prevents the order from being processed correctly
If we cancel an order after payment has been received, we will issue an appropriate refund for the cancelled products.
We will not arbitrarily cancel an accepted order or retain payment for products that we do not supply.
Despite reasonable care, a product may occasionally be displayed with an obvious pricing, description, quantity, or technical error.
Where an obvious error is identified before an order is accepted, we may correct it and ask whether you wish to proceed.
Where an error is identified after an automated order acknowledgement but before acceptance, we may:
Contact you with the corrected information
Allow you to confirm the order
Cancel the affected product
Issue an appropriate refund
We will not charge a higher corrected price without your agreement.
Available payment methods will be displayed during checkout.
By submitting payment information, you confirm that:
The information is accurate
You are authorised to use the payment method
The payment method has sufficient funds or credit
You authorise the relevant provider to process the transaction
Payments may be processed by:
Shopify
Shopify Payments
Banks
Card networks
Digital-wallet providers
Other authorised payment processors
We generally do not directly receive or store complete payment-card details.
An order may be delayed, rejected, or cancelled if payment is:
Declined
Incomplete
Reversed
Unauthorised
Flagged for fraud review
Subject to a chargeback
Unable to be verified
You remain responsible for legitimate amounts properly payable for an accepted order, subject to your rights under applicable law.
You must not initiate a fraudulent or misleading payment dispute.
A genuine payment dispute or exercise of a legal right will not be treated as misconduct.
To protect customers and our business, we may use automated or manual fraud-prevention systems.
We may request reasonable verification of:
Customer identity
Billing information
Delivery information
Payment authorisation
Order details
Do not send complete card numbers, account passwords, or other highly sensitive credentials by email.
If required verification is not provided within a reasonable period, we may cancel the affected order and issue an appropriate refund.
Shipping options, delivery destinations, processing periods, estimated delivery timeframes, and shipping charges are explained in our Shipping Policy and during checkout.
Delivery timeframes are estimates unless we expressly agree to a guaranteed date.
Delivery may be affected by:
Carrier delays
Severe weather
Natural disasters
Public holidays
Peak shopping periods
Remote-area delivery conditions
Incorrect delivery information
Transportation disruption
Customs or border procedures
Government restrictions
Events outside our reasonable control
We will take reasonable steps to supply orders within the stated or otherwise reasonable period.
If an order is not supplied within an agreed or reasonable time, you may be entitled to an appropriate remedy under applicable law.
Products in the same order may be shipped separately because of:
Different fulfilment locations
Product availability
Parcel size or weight
Carrier requirements
Packaging or safety considerations
You may receive separate tracking numbers and packages on different dates.
Where standard shipping is advertised as free, you will not be charged additional standard shipping solely because we divide the order into multiple parcels.
You must provide a complete and accurate delivery address.
The address should include:
Recipient’s full name
Street address
Unit, suite, or apartment number
Suburb or city
State or territory
Postcode
Country
Telephone number, where required
We are not responsible for a delivery failure caused solely by incorrect or incomplete information supplied by the customer, except to the extent required by law.
Reasonable redelivery charges may apply where a parcel is returned because of a customer-supplied address error.
Risk in a product passes to you when it is delivered to:
The address specified in the order
A person authorised to receive it
A collection point selected or authorised by you
A safe location expressly authorised by you
This provision does not limit your rights where a parcel is:
Delivered to the wrong address
Lost before delivery
Damaged during delivery
Not supplied
Incorrectly recorded as delivered
Where you or the carrier authorise a parcel to be left unattended, the carrier may leave it in a reasonably safe location.
You should consider whether unattended delivery is suitable for your address.
Responsibility may pass to you when the carrier correctly follows an authorised safe-drop instruction, subject to applicable law.
This does not apply where the carrier delivers to the wrong address or fails to follow valid instructions.
A parcel may be returned if:
It is refused
It is not collected
Delivery attempts are unsuccessful
The address is incorrect
The carrier cannot access the delivery location
The parcel is not claimed within the carrier’s collection period
After receiving the returned parcel, we may:
Arrange redelivery
Process an eligible return
Issue an appropriate refund
Deduct reasonable return or redelivery costs where legally permitted and where the failure was caused by the customer
No deduction will be made where it would unlawfully restrict your consumer rights.
Returns, refunds, exchanges, repairs, replacements, and cancellations are governed by our Return and Refund Policy.
Any voluntary change-of-mind policy operates in addition to your rights under the Australian Consumer Law.
Nothing in our policies limits your rights where a product:
Is faulty
Is defective or unsafe
Is not of acceptable quality
Does not match its description
Is not fit for its normal or disclosed purpose
Otherwise fails to meet a consumer guarantee
Promotions, competitions, bundles, giveaways, discounts, and promotional codes may be subject to separate conditions.
Unless otherwise stated:
Promotional codes must be entered before checkout is completed
Only one promotional code may be used per order
Promotional codes cannot be exchanged for cash
Codes cannot be applied retrospectively
Promotions apply only during the advertised period
Promotions are subject to product availability
Minimum-order conditions must be satisfied after excluded products and discounts
Gift cards and shipping charges may be excluded from promotional calculations
We may correct or withdraw a promotion affected by an obvious technical or publication error.
We will not arbitrarily remove a valid benefit from an accepted order.
Where a discount or free gift depends on purchasing multiple products or meeting a minimum spending threshold:
Returning part of the qualifying order may affect the promotional value
Refunds may be calculated using the actual discounted value of the returned product
A free gift may need to be returned for a full change-of-mind refund
The retained products may be recalculated at the applicable promotional price
Any adjustment will be reasonable and will not limit statutory consumer rights.
Where gift cards or store credit are offered, additional conditions may apply.
Unless prohibited by law:
Gift cards cannot be exchanged for cash
Gift cards may not be used to purchase additional gift cards
Lost or stolen gift cards may not be replaceable unless ownership can be verified
Store credit may be restricted to the customer account for which it was issued
Any expiry period, fee, or material restriction will be disclosed and applied in accordance with applicable law.
You may be able to submit:
Reviews
Ratings
Comments
Photographs
Videos
Questions
Suggestions
Feedback
You retain ownership of original content you create.
By submitting content to us, you grant jurst.shop a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt, and publish the content for purposes connected with operating, improving, and promoting our business.
You confirm that submitted content:
Reflects your genuine experience
Is accurate to the best of your knowledge
Does not infringe another person’s rights
Does not contain unlawful, defamatory, threatening, or deceptive material
Does not disclose another person’s private information without permission
Does not contain malicious software
Does not conceal an undisclosed commercial incentive
We may moderate or remove content that breaches these requirements.
We will not alter a genuine review in a way that materially misrepresents the reviewer’s opinion.
Unless otherwise stated, website content is owned by, licensed to, or lawfully used by jurst.shop.
Protected content may include:
Business names
Logos
Product descriptions
Photographs
Videos
Graphics
Page layouts
Designs
Icons
Software
Written content
Promotional materials
You may use the website for lawful, personal, non-commercial shopping purposes.
Without permission, you must not:
Copy substantial parts of the website
Republish website content
Commercially exploit our content
Remove copyright or trademark notices
Use our branding in a misleading manner
Scrape or systematically extract website data
Create a competing database using our content
Reverse engineer website software
Suggest an endorsement or affiliation that does not exist
Nothing in these Terms transfers ownership of intellectual property to you.
If you believe content on jurst.shop infringes your intellectual property rights, contact:
Please provide:
Your full name and contact details
Identification of the protected work or right
Identification and location of the disputed content
Evidence of ownership or authority
A clear explanation of the alleged infringement
We will review complete and credible notices within a reasonable period.
You must not use the website or services:
For unlawful or fraudulent purposes
To impersonate another person
To provide false or misleading information
To place unauthorised transactions
To infringe intellectual property rights
To harass, threaten, defame, or harm another person
To transmit viruses, malware, or harmful code
To gain unauthorised access to accounts or systems
To interfere with website security
To overload or disrupt our infrastructure
To scrape or extract data without permission
To collect personal information unlawfully
To misuse payment, promotion, return, or refund systems
To send spam or unsolicited communications
We may restrict access where reasonably necessary to prevent or respond to prohibited conduct.
Our website may use third-party services for:
Website hosting
Payment processing
Customer accounts
Fraud prevention
Analytics
Advertising
Email communications
Customer support
Order fulfilment
Shipping and tracking
Third-party services may be governed by their own terms and privacy policies.
We are not responsible for the independent acts, content, or availability of third-party providers, except where they act on our behalf and applicable law makes us responsible.
The website may contain links to external websites, applications, payment services, or social media platforms.
A link does not necessarily mean that we:
Endorse the third party
Control its website
Guarantee its products or services
Accept responsibility for its independent practices
You should review third-party terms, privacy policies, and security practices before using an external service.
Our online store is powered by Shopify.
Shopify provides services that may include:
Website hosting
Shopping cart functions
Checkout
Payment processing
Customer account functions
Fraud prevention
Security
Analytics
Platform tools
Your use of certain Shopify-powered functions may also be subject to Shopify’s applicable policies and legal terms.
Our collection, use, storage, disclosure, and protection of personal information are explained in our Privacy Policy.
Personal information may be processed by jurst.shop, Shopify, payment providers, fulfilment partners, carriers, analytics providers, advertising platforms, and other service providers involved in operating our store.
Please review our Privacy Policy before submitting personal information.
By using the website, placing an order, creating an account, or contacting us, you agree that we may communicate with you electronically where lawful and appropriate.
Communications may include:
Order confirmations
Payment notices
Shipping updates
Tracking information
Customer service responses
Account security notices
Policy updates
Marketing messages where permitted
You may unsubscribe from promotional emails using the unsubscribe link or by contacting us.
Unsubscribing from marketing will not stop transactional, account-related, security, or legally required communications.
We aim to keep the website available and functioning correctly.
However, access may occasionally be interrupted by:
Maintenance
Software updates
Hosting failures
Internet or telecommunications failures
Technical errors
Security incidents
Third-party outages
Events outside our reasonable control
We do not guarantee uninterrupted or error-free access.
We will take reasonable steps to restore services where an interruption is within our control.
You must not attempt to:
Bypass security controls
Access another customer’s account
Test vulnerabilities without permission
Introduce malicious code
Interfere with website operations
Obtain protected information through unauthorised means
Please report suspected unauthorised account access or security problems to info@jurst.shop.
We provide the website with reasonable care and skill.
To the maximum extent permitted by law, we do not guarantee that:
Website access will always be uninterrupted
Every technical issue will be corrected immediately
The website will work with every device or browser
Third-party services will always remain available
Website content will be entirely free from minor errors
Any consumer guarantee, warranty, condition, or right implied by law remains in effect where it cannot legally be excluded.
This section does not exclude consumer guarantees applying to products purchased through jurst.shop.
Nothing in these Terms excludes or limits liability for:
Fraud or fraudulent misrepresentation
Wilful misconduct
Breach of a non-excludable consumer guarantee
Personal injury or death where liability cannot lawfully be excluded
Any other liability that cannot legally be excluded or limited
To the maximum extent permitted by law, we are not responsible for indirect or consequential loss that was not reasonably foreseeable at the time the relevant agreement was made.
Where the law permits liability for a failure to comply with a consumer guarantee to be limited, our liability may be limited only to a remedy permitted by law.
Any limitation will be interpreted reasonably and applied only to the extent legally permitted.
You are responsible for loss directly caused by your:
Fraudulent conduct
Deliberate misuse of the website
Unlawful activity
Intentional infringement of another person’s rights
Material breach of these Terms
You are not responsible for loss caused by:
Our negligence
Our breach of contract
Our unlawful conduct
Our failure to meet a consumer guarantee
Any matter for which liability cannot legally be transferred to you
To the extent permitted by law, you agree to compensate jurst.shop for reasonable and direct losses arising from:
Your fraudulent conduct
Your unlawful use of the website
Your deliberate infringement of another person’s rights
Your material breach of these Terms
This indemnity does not apply to loss caused by our negligence, breach, unlawful conduct, or failure to comply with applicable law.
We will not seek compensation for remote, unreasonable, or avoidable loss.
Neither party will be responsible for a delay or failure caused by an event outside that party’s reasonable control, except for obligations that cannot legally be excused.
Such events may include:
Natural disasters
Severe weather
Fire or flood
War or civil disturbance
Government restrictions
Public health emergencies
Industrial action
Carrier disruption
Telecommunications failures
Widespread cyber incidents
Major supply-chain interruptions
The affected party must take reasonable steps to minimise the impact and resume performance.
If a delay continues for an unreasonable period and substantially affects your order, you may contact us for an appropriate solution.
You may stop using our website at any time.
We may suspend or terminate access where reasonably necessary because:
You materially breach these Terms
You use the website unlawfully
Fraud or security risks are identified
Your conduct may harm customers, third parties, or our systems
We are required to do so by law
Termination does not affect rights and obligations that arose before termination.
Provisions intended to survive termination, including those concerning payment, intellectual property, liability, and disputes, will continue where appropriate.
Contact us first if you have a complaint about:
A product
An order
Payment
Delivery
A return or refund
Customer service
Website content
Privacy
These Terms
Complaints may be sent to info@jurst.shop.
Please include:
Your full name
Your order number, where applicable
A description of the issue
Supporting evidence
The outcome you are seeking
We will review complaints in good faith and aim to respond within a reasonable period.
Nothing in this section prevents you from:
Exercising rights under the Australian Consumer Law
Contacting a consumer-protection authority
Contacting a privacy regulator
Seeking urgent relief
Using a tribunal or court
Exercising any right that cannot lawfully be restricted
These Terms are governed by applicable Australian law.
Mandatory consumer-protection laws of the Australian state or territory connected with your purchase will continue to apply.
Nothing in these Terms requires a consumer to waive access to a court, tribunal, regulator, or dispute-resolution process that cannot lawfully be restricted.
These Terms are intended to operate fairly and transparently.
Where a provision could be interpreted in more than one way, it should be interpreted consistently with applicable Australian law and, where relevant, in a way that avoids creating an unfair standard-form consumer contract term.
Nothing in these Terms gives us an unrestricted right to:
Avoid responsibilities that legally apply to us
Cancel an accepted order without a reasonable basis
Change the agreed price without your consent
Remove rights that have already arisen
Impose an unreasonable penalty
Exclude liability that cannot lawfully be excluded
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, it will be interpreted or limited to the minimum extent necessary to make it enforceable.
If it cannot be made enforceable, it will be severed.
The remaining provisions will continue to apply.
If either party does not immediately enforce a right, this does not mean that the right has been waived.
A waiver applies only where it is expressly given and only to the particular circumstances covered by that waiver.
These Terms and the policies expressly incorporated into them form the agreement between you and jurst.shop concerning your use of the website and purchase of products.
They replace previous communications or understandings concerning the same subject matter.
Nothing in this section excludes liability for misleading or deceptive conduct or any representation that cannot lawfully be excluded.
We may update these Terms where reasonably necessary to reflect:
Changes to our website or services
Changes to business operations
Changes to technology
Changes to payment, fulfilment, or delivery providers
Changes to legal or regulatory requirements
Security or fraud-prevention requirements
The updated version will be published on this page with a revised “Last Updated” date.
Changes will apply prospectively to future website use and future orders.
Updated Terms will not retrospectively remove rights relating to an order already accepted, unless the change is required by law or agreed with you.
For questions about these Terms, products, orders, payments, delivery, returns, or other services, please contact:
Company: jurst.shop
Website: jurst.shop
Email: info@jurst.shop
When contacting us about an order, please include your full name, order number, and the email address used to place the order.
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