Legal notice

1. Website Operator

This website is operated under the trading name jurst.shop.

Website: jurst.shop
Contact Email: info@jurst.shop

Throughout this Legal Notice:

  • “jurst.shop”, “we”, “us”, and “our” refer to the operator of this website.

  • “You”, “your”, “customer”, and “user” refer to any person who visits, accesses, browses, creates an account, places an order, or otherwise uses this website.

2. Purpose of This Legal Notice

This Legal Notice explains the legal conditions applying to:

  • Access to jurst.shop

  • Use of website content and information

  • Product descriptions and pricing

  • Online orders and payments

  • External links and third-party services

  • Intellectual property

  • Website availability and security

  • Liability and consumer rights

  • Communications with jurst.shop

This Legal Notice should be read together with our:

  • Terms of Service

  • Privacy Policy

  • Return and Refund Policy

  • Shipping Policy

  • Contact Us page

  • Product-specific conditions

  • Promotional conditions displayed on our website

If any provision of this Legal Notice conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will apply.

3. Australian Consumer Law

Nothing in this Legal Notice excludes, restricts, or modifies any consumer guarantee, right, remedy, condition, warranty, or liability that cannot lawfully be excluded, restricted, or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.

Products supplied to consumers may come with statutory guarantees, including that they:

  • Are of acceptable quality

  • Are safe and durable

  • Are fit for their normal purpose

  • Are fit for a particular purpose disclosed by the customer and accepted by the seller

  • Match their description

  • Match any applicable sample or demonstration model

  • Have no undisclosed securities attached to them

  • Are supplied with clear title

  • Come with any promised spare parts, repairs, or support where applicable

Depending on the nature of a product problem, a customer may be entitled to:

  • A repair

  • A replacement

  • A refund

  • Cancellation

  • Compensation for reasonably foreseeable loss

  • Another remedy available under applicable law

Our store policies operate in addition to, and do not replace, rights available under the Australian Consumer Law.

4. General Website Information

Information published on jurst.shop is provided for general shopping and informational purposes.

We take reasonable steps to ensure that website information is accurate, complete, and current. However, the website may occasionally contain:

  • Typographical errors

  • Technical errors

  • Pricing errors

  • Product-description errors

  • Availability errors

  • Formatting errors

  • Outdated information

  • Display or compatibility issues

We may correct or update website information when reasonably necessary.

Where an error materially affects an order, we will contact the customer and provide an appropriate solution, which may include:

  • Confirming the corrected information

  • Allowing the customer to continue with the order

  • Offering an alternative with the customer’s agreement

  • Cancelling the affected product

  • Issuing an appropriate refund

5. No Professional Advice

Information available through jurst.shop is not intended to constitute:

  • Legal advice

  • Financial advice

  • Tax advice

  • Medical advice

  • Health advice

  • Technical advice

  • Safety advice

  • Other professional advice

Customers should obtain appropriate independent advice where a purchasing or usage decision depends on specialist knowledge.

Website content should not replace product instructions, safety warnings, manufacturer guidance, or advice from a qualified professional.

6. Product Information

We aim to present products as accurately as reasonably possible.

Product pages may include:

  • Photographs

  • Descriptions

  • Dimensions

  • Sizes

  • Colours

  • Materials

  • Features

  • Specifications

  • Compatibility details

  • Care instructions

  • Safety information

Product appearance may vary slightly because of:

  • Device and screen settings

  • Lighting conditions

  • Photography

  • Reasonable measurement variations

  • Manufacturing batches

  • Packaging updates

  • Supplier improvements that do not materially change the product

Images may contain decorative props or accessories that are not included with the product unless expressly stated.

Minor variations do not limit your rights where a product is materially different from its description, photograph, sample, representation, or intended purpose.

Questions about a product may be sent to info@jurst.shop before purchase.

7. Product Use and Safety

Customers are responsible for reading and following all relevant:

  • Product instructions

  • Safety warnings

  • Age recommendations

  • Care instructions

  • Storage instructions

  • Installation instructions

  • Compatibility requirements

  • Manufacturer guidance

Products must not be used unlawfully, carelessly, or for a purpose for which they were not designed.

Nothing in this section limits our responsibility where a product is unsafe, defective, incorrectly described, or otherwise fails to meet an applicable consumer guarantee.

8. Product Availability

All products displayed on jurst.shop are subject to availability.

Displaying a product does not guarantee that it will remain available in a particular:

  • Size

  • Colour

  • Style

  • Quantity

  • Variation

  • Configuration

Adding a product to your shopping cart does not reserve it.

If a product becomes unavailable after an order is submitted, we may:

  • Cancel and refund the unavailable product

  • Offer an alternative with the customer’s agreement

  • Provide a revised fulfilment timeframe

  • Cancel the affected part of the order

We will not substitute a materially different product without the customer’s consent.

9. Prices and Currency

We take reasonable steps to display accurate prices.

Prices are shown in the currency displayed on the website or during checkout. Where prices are displayed in Australian dollars, they may be identified as AUD or A$.

The final amount payable will be displayed before the customer submits an order.

Prices and promotions may change before an order is accepted.

A later price change will not ordinarily affect an order already accepted, except where:

  • The customer requests a change

  • An obvious pricing or calculation error occurred

  • A government tax or charge lawfully changes

  • The customer agrees to the revised amount

10. Obvious Pricing and Listing Errors

A product may occasionally be displayed with an obvious pricing, quantity, description, or technical error.

Where an obvious error is discovered before an order is accepted, we may correct the information and ask whether the customer wishes to proceed.

Where an error is discovered after an automated acknowledgement but before acceptance, we may:

  • Contact the customer with the corrected information

  • Allow the customer to confirm or cancel the order

  • Cancel the affected product

  • Issue an appropriate refund

We will not charge a higher corrected price without the customer’s agreement.

11. Orders

Submitting an order through jurst.shop is an offer to purchase the selected products under our Terms of Service.

An automated order acknowledgement confirms that we received the order. It does not necessarily mean that the order has been accepted.

Before accepting an order, we may reasonably review:

  • Payment authorisation

  • Product availability

  • Delivery eligibility

  • Address accuracy

  • Fraud indicators

  • Security concerns

  • Purchase restrictions

  • Compliance with applicable law

If we cannot accept an order, we will notify the customer and refund any amount paid for the affected products.

12. Refusal or Cancellation of Orders

We may refuse or cancel an order where reasonably necessary because:

  • A product is unavailable

  • Payment cannot be authorised or verified

  • Fraudulent or unauthorised activity is suspected

  • The delivery address is incomplete or unsupported

  • An obvious pricing or listing error occurred

  • The order exceeds a stated quantity restriction

  • Accepting the order would breach applicable law

  • The order materially breaches our Terms of Service

  • A technical error prevents correct processing

If we cancel an order after payment has been received, we will issue an appropriate refund for the cancelled products.

We will not arbitrarily cancel an accepted order or retain payment for products that we do not supply.

13. Payment Processing

Payments may be processed by:

  • Shopify

  • Shopify Payments

  • Banks and financial institutions

  • Card networks

  • Digital-wallet providers

  • Other authorised payment processors

Payment providers may collect information necessary to authorise, process, secure, and record the transaction.

We generally do not directly receive or store complete payment-card numbers.

Payment services may be subject to the provider’s own terms and privacy policies.

14. Shipping and Delivery

Shipping services, delivery destinations, free shipping conditions, estimated delivery timeframes, tracking, delayed parcels, and delivery-related procedures are explained in our Shipping Policy.

Our estimated delivery timeframe for eligible Australian orders is 15–20 calendar days after successful payment confirmation.

Delivery estimates are not guaranteed appointment dates unless expressly agreed otherwise.

Delivery may be affected by:

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Public holidays

  • Peak shopping periods

  • Remote-area conditions

  • Customs or border processing

  • Transportation disruption

  • Incorrect delivery information

  • Government restrictions

  • Events outside our reasonable control

Nothing in this section limits any remedy available under applicable consumer law.

15. Returns, Refunds, and Exchanges

Returns, refunds, repairs, replacements, exchanges, and cancellations are governed by our Return and Refund Policy.

Our voluntary change-of-mind return policy operates separately from statutory consumer rights.

A customer may still be entitled to a remedy where a product:

  • Is faulty or defective

  • Is unsafe

  • Is not of acceptable quality

  • Does not match its description

  • Is not fit for its normal or disclosed purpose

  • Otherwise fails to meet a consumer guarantee

Customers should contact info@jurst.shop before returning a product so that appropriate instructions can be provided.

16. Promotions and Discount Codes

Promotions, discount codes, bundles, competitions, giveaways, and special offers may be subject to separate conditions.

Unless otherwise stated:

  • Codes must be entered before checkout is completed

  • Codes cannot be exchanged for cash

  • Codes cannot be applied retrospectively

  • Promotions are subject to availability

  • Promotions apply only during the advertised period

  • Minimum-order requirements must be satisfied

  • Certain products or categories may be excluded

We may correct a promotion affected by an obvious technical or publication error.

We will not arbitrarily remove a valid promotional benefit from an accepted order.

17. Intellectual Property

Unless otherwise stated, content available on jurst.shop is owned by, licensed to, or lawfully used by jurst.shop.

Protected content may include:

  • Business names

  • Logos

  • Trademarks

  • Product descriptions

  • Photographs

  • Videos

  • Graphics

  • Icons

  • Designs

  • Page layouts

  • Written content

  • Databases

  • Software

  • Source code

  • Promotional materials

All applicable copyright, trademark, design, database, and other intellectual property rights are reserved.

You may access and use the website for lawful, personal, and non-commercial shopping purposes.

Without prior written permission, you must not:

  • Copy substantial parts of the website

  • Reproduce or republish website content

  • Sell or commercially exploit our content

  • Create unauthorised derivative commercial materials

  • Remove copyright or trademark notices

  • Use our branding in a misleading manner

  • Scrape or systematically extract website data

  • Build a competing database from our content

  • Reverse engineer website software

  • Suggest a partnership, sponsorship, or endorsement that does not exist

Nothing on the website transfers ownership of intellectual property to a user.

18. Third-Party Intellectual Property

Names, trademarks, logos, photographs, and other materials belonging to third parties remain the property of their respective owners.

The appearance of third-party names or marks on jurst.shop does not necessarily indicate:

  • Sponsorship

  • Partnership

  • Affiliation

  • Approval

  • Endorsement

To report suspected intellectual property infringement, contact:

info@jurst.shop

Please provide:

  • Your full name and contact details

  • Identification of the protected work or right

  • Identification of the disputed content

  • The location of the content on our website

  • Evidence of ownership or authority

  • A clear explanation of the alleged infringement

We will review complete and credible notices within a reasonable period.

19. Customer Reviews and Content

Customers may be able to submit:

  • Reviews

  • Ratings

  • Comments

  • Questions

  • Photographs

  • Videos

  • Suggestions

  • Feedback

Customers retain ownership of original content they create.

By submitting content to jurst.shop, the customer grants us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt, and publish that content for purposes connected with operating, improving, and promoting our business.

Customers confirm that submitted content:

  • Reflects their genuine experience

  • Is accurate to the best of their knowledge

  • Does not infringe another person’s rights

  • Does not contain unlawful or defamatory material

  • Does not disclose another person’s private information without permission

  • Does not contain malicious software

  • Does not conceal an undisclosed commercial incentive

We may moderate or remove content that breaches these requirements.

We will not edit a genuine review in a way that materially misrepresents the reviewer’s opinion.

20. Permitted Use

You may use jurst.shop only for lawful personal shopping and informational purposes.

You must not use the website:

  • For fraudulent or unlawful activity

  • To impersonate another person

  • To submit false or misleading information

  • To place unauthorised transactions

  • To interfere with website security

  • To access another person’s account

  • To introduce viruses, malware, or harmful code

  • To overload or disrupt website infrastructure

  • To conduct unauthorised automated scraping

  • To collect personal information unlawfully

  • To infringe intellectual property rights

  • To send spam or unsolicited communications

  • To misuse discounts, payment services, returns, or refunds

  • To harass, threaten, defame, or harm another person

We may restrict access where reasonably necessary to prevent fraud, security threats, unlawful activity, or material breaches of our policies.

21. External Links

jurst.shop may contain links to third-party websites, applications, social media platforms, payment services, or other external resources.

External links are provided for convenience and information.

Unless expressly stated, we do not:

  • Control third-party websites

  • Endorse their content

  • Guarantee their availability

  • Guarantee their security

  • Guarantee their products or services

  • Accept responsibility for their independent business practices

Customers should review the relevant third-party terms, privacy policies, and security practices before providing information or completing a transaction.

22. Shopify and Other Service Providers

Our online store is powered by Shopify.

We may also use third-party providers for:

  • Website hosting

  • Checkout

  • Payment processing

  • Fraud prevention

  • Analytics

  • Advertising

  • Email communications

  • Customer service

  • Order fulfilment

  • Warehousing

  • Shipping and tracking

  • Website security

Third-party services may be governed by their own terms and privacy policies.

Our use of a service provider does not exclude any responsibility that cannot lawfully be excluded where the provider acts on our behalf.

23. Privacy and Personal Information

Our handling of personal information is explained in our Privacy Policy.

Personal information may be processed by:

  • jurst.shop

  • Shopify

  • Payment processors

  • Shipping carriers

  • Fulfilment providers

  • Customer service providers

  • Analytics providers

  • Marketing platforms

  • Fraud-prevention providers

  • Cloud and technology providers

Privacy questions, access requests, correction requests, and complaints may be sent to info@jurst.shop.

24. Cookies and Tracking Technologies

jurst.shop, Shopify, and approved service providers may use:

  • Cookies

  • Pixels

  • Tags

  • Local storage

  • Analytics tools

  • Advertising technologies

  • Similar tracking technologies

These technologies may support:

  • Website functionality

  • Shopping carts

  • Customer accounts

  • Checkout

  • Security

  • Fraud prevention

  • Analytics

  • Personalisation

  • Advertising measurement

Customers may manage cookies through browser settings and, where available, through website privacy controls.

Disabling certain cookies may affect website functionality.

25. Website Availability

We aim to keep jurst.shop available, secure, and functional.

However, uninterrupted or error-free access cannot be guaranteed.

Website access may be temporarily affected by:

  • Maintenance

  • Software updates

  • Hosting interruptions

  • Internet failures

  • Technical errors

  • Cybersecurity incidents

  • Third-party service outages

  • Events outside our reasonable control

We may temporarily restrict access where reasonably necessary to protect customers, systems, personal information, or website security.

We will take reasonable steps to restore service where the interruption is within our control.

26. Website Security

We take reasonable administrative and technical measures to protect our website and customer information.

However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Users must not attempt to:

  • Bypass security controls

  • Access another customer’s account

  • Test vulnerabilities without authorisation

  • Introduce malicious software

  • Interfere with website operations

  • Obtain protected information through unauthorised means

Customers are responsible for protecting their passwords, account credentials, and devices.

Suspected unauthorised access should be reported promptly to info@jurst.shop.

27. Disclaimer of Warranties

We provide the website with reasonable care and skill.

To the maximum extent permitted by law, we do not guarantee that:

  • Website access will always be uninterrupted

  • Every technical issue will be corrected immediately

  • The website will be compatible with every device or browser

  • Third-party services will always remain available

  • Website content will be entirely free from minor errors

  • Internet communications will always be completely secure

Any guarantee, warranty, condition, or right implied by law remains in effect where it cannot legally be excluded.

This section does not exclude consumer guarantees applying to products purchased from jurst.shop.

28. Limitation of Liability

Nothing in this Legal Notice excludes or limits liability for:

  • Fraud or fraudulent misrepresentation

  • Wilful misconduct

  • Breach of a non-excludable consumer guarantee

  • Personal injury or death where liability cannot lawfully be excluded

  • Any other liability that cannot legally be excluded or limited

To the maximum extent permitted by law, jurst.shop is not responsible for indirect or consequential loss that:

  • Was not reasonably foreseeable

  • Was not directly caused by our breach

  • Results solely from unlawful or unauthorised use of the website

  • Results solely from inaccurate information supplied by the customer

  • Results solely from an independent third-party service outside our reasonable control

Where liability may legally be limited, it will be limited only to the extent permitted by applicable law.

Nothing in this section limits a customer’s right to seek compensation for reasonably foreseeable loss caused by a failure to meet a consumer guarantee.

29. Events Outside Reasonable Control

We are not responsible for delays or failures caused by events outside our reasonable control, except where liability cannot lawfully be excluded.

Such events may include:

  • Natural disasters

  • Severe weather

  • Fire or flood

  • War or civil disturbance

  • Government restrictions

  • Public health emergencies

  • Industrial action

  • Transportation disruption

  • Carrier network failures

  • Telecommunications failures

  • Widespread cyber incidents

  • Major supply-chain interruptions

We will take reasonable steps to reduce the effect of the event and resume performance where possible.

If an event causes an unreasonable delay that substantially affects an order, the customer may contact us for an appropriate solution.

30. Electronic Communications

By using jurst.shop, placing an order, creating an account, or contacting us, you agree that we may communicate with you electronically where lawful and appropriate.

Electronic communications may include:

  • Order confirmations

  • Payment notices

  • Shipping updates

  • Tracking information

  • Customer service responses

  • Account security notices

  • Policy updates

  • Marketing communications where permitted

Customers may unsubscribe from promotional communications using the unsubscribe link provided or by contacting us.

Unsubscribing from marketing will not prevent transactional, account-related, security, or legally required communications.

31. Complaints and Disputes

Customers should contact us first regarding complaints involving:

  • Products

  • Orders

  • Payments

  • Delivery

  • Returns

  • Refunds

  • Website content

  • Privacy

  • Intellectual property

  • Customer service

Complaints may be sent to:

Email: info@jurst.shop

Please include:

  • Your full name

  • Your order number, where applicable

  • A clear description of the issue

  • Relevant photographs or documents

  • The outcome you are seeking

We will review complaints in good faith and aim to respond within a reasonable period.

Nothing in this section prevents a customer from:

  • Exercising rights under the Australian Consumer Law

  • Contacting a consumer-protection authority

  • Contacting a privacy regulator

  • Seeking urgent legal relief

  • Using an available tribunal or court

  • Exercising any right that cannot lawfully be restricted

32. Governing Law

This Legal Notice is governed by applicable Australian law.

Mandatory consumer-protection laws of the Australian state or territory connected with the customer’s purchase will continue to apply.

Nothing in this Legal Notice requires a consumer to waive access to a court, tribunal, regulatory authority, or dispute-resolution process that cannot lawfully be restricted.

33. Severability

If any provision of this Legal Notice is found to be unlawful, invalid, or unenforceable, it will be interpreted or limited to the minimum extent necessary to make it enforceable.

If the provision cannot be made enforceable, it will be severed.

The remaining provisions will continue to apply.

34. No Waiver

If we do not immediately enforce a right under this Legal Notice, this does not mean that the right has been waived.

A waiver applies only where it is expressly given and only to the specific circumstances covered by that waiver.

35. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

  • Our website

  • Our products or services

  • Business operations

  • Technology

  • Service providers

  • Security practices

  • Legal or regulatory requirements

The updated version will be published on this page with a revised “Last Updated” date.

Changes will apply prospectively and will not retrospectively remove rights that have already arisen in relation to an accepted order.

36. Contact Information

For legal notices, website enquiries, complaints, intellectual property concerns, privacy questions, or other matters, please contact:

Website Operator: jurst.shop
Website: jurst.shop
Email: info@jurst.shop

When contacting us about an order, please include your full name, order number, and the email address used to place the order.